At EntFlowers, we strive to ensure your complete satisfaction with every purchase. However, due to the nature of our products, we have a limited refund policy.
Some of our products, particularly perishable items such as fresh flowers, cannot be refunded once purchased. We take great care to deliver fresh, high-quality products, and refunds for these items are only available in cases of damage or defects upon delivery.
For products that are eligible for returns and refunds, such as non-perishable items or gifts, the refund policy may vary depending on the materials and condition of the product. Please refer to the specific product description for details on eligibility for returns and refunds.
If you believe you are entitled to a refund for an eligible product, please contact our customer service team within [Number] days of receiving your order. We may require proof of purchase and/or evidence of the condition of the product.
Refunds will be issued via the original payment method used for the purchase. Processing times for refunds may vary depending on the payment provider.
We reserve the right to refuse refunds for products that show signs of use, damage, or tampering.
If you have any questions or concerns about our refund policy, please contact us at +971 521826672 or [Contact Email].
Please note that by making a purchase on our website, you agree to abide by our refund policy. We appreciate your understanding and cooperation.